Contact Us

Transdev's Privacy Policy

Please contact Transdev Wellington* on info@transdevnz.co.nz or via the feedback form below for:

Employment enquiries

* Please note that Transdev Wellington has commenced delivery of services from July 2016. Please contact Metlink for any current service information and to provide customer feedback.

Head office address for visitors and deliveries:

Level 3, 77 Thorndon Quay

Wellington 6011

Postal Address:

PO Box 5665
Wellington 6140

Please contact Metlink on 0800 801 700 or info@metlink.org.nz for:

General train queries and information
Assistance with planning your journey
Timetable information
Fare information
Delays and disruptions
Complaints, compliments and general feedback

The Metlink Call Centre hours are:

Monday to Friday: 6:00am - 10:00pm
Saturday: 7:00am - 9:00pm
Sunday and Public Holidays: 8:00am - 8:00pm

Website:

www.metlink.org.nz

Please contact KiwiRail on 0800 808 400 for:

Level crossing emergencies and faults
Blocked railway lines
Damaged overhead wires
Faulty alarms
Faulty barrier arms