Contact Us

Transdev Logo

Please contact Transdev Wellington* on or via the feedback form below for:  

  • Employment enquiries 

* Please note that Transdev Wellington has commenced delivery of services from July 2016. Please contact Metlink for any current service information and to provide customer feedback. 

Head office address for visitors and deliveries: 

Level 3, 77 Thorndon Quay  

Wellington 6011 

Postal Address:

PO Box 5665
Wellington 6140

 Metlink Logo

Please contact Metlink on 0800 801 700 or for:

  • General train queries and information
  • Assistance with planning your journey
  • Timetable information
  • Fare information
  • Delays and disruptions
  • Complaints, compliments and general feedback 

The Metlink Call Centre hours are:

Monday to Friday: 6:00am - 10:00pm
Saturday: 7:00am - 9:00pm
Sunday and Public Holidays: 8:00am - 8:00pm


KiwiRail Logo

Please contact KiwiRail on 0800 808 400 for:

  • Level crossing emergencies and faults
  • Blocked railway lines
  • Damaged overhead wires
  • Faulty alarms
  • Faulty barrier arms



Send Transdev a message

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